Refund policy

Returns & Exchanges

We want you to be happy with your order.

Returns (Windbreakers + ready-to-ship items)

• Returns are accepted within 7 days of delivery.
• Items must be unworn, unwashed, and in original condition.
• Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.

Exchanges

• Exchanges depend on available inventory. For limited quantity releases, we may not be able to offer a direct exchange. If an exchange isn’t possible, we’ll offer store credit instead.

Store Credit

• Approved returns are issued as store credit.
• Store credit can be used toward any future purchase.

Wrong item / our mistake

If we sent the wrong item or the wrong variant (size, color, etc.), we’ll make it right with an exchange or full refund, based on your preference.

How to start a return or exchange

Email us at support@wavecavepro.com with your order number and a brief description of the issue.